Your mission

Your tasks
  • Greet and assist customers with a positive and passionate attitude for YT products
  • Embrace and utilize the YT brand, service, and product training to solve customers’ needs by connecting them with the right YT product
  • Provide expert level guidance for all YT products including suspension set up, suspension details, and all bike componentry
  • Provide critical customer service and troubleshooting guidance
  • Develop dynamic solutions to solve service-related issues
  • Learn and understand market segments, industry trends, strategy, and appropriate products
  • Proficiently Operate Showroom point-of-sale system
  • Facilitate positive, proactive communication amongst all internal departments

What you'll bring

You have experience in a retail environment that specializes in bicycle sales and maintenance. You must have strong verbal communication skills to effectively walk customers through the purchase journey. You have a working knowledge of basic bicycle repair and maintenance.

  • 2+ years’ experience in a retail environment
  • Outstanding written and verbal communication skills
  • Ability to take direction and work without direct supervision
  • Ability to effectively prioritize multiple tasks in a fast-paced environment
  • Must be able to work with a high sense of urgency and well under pressure
  • Must be available to work weekends and holidays as required
  • Hands-on mentality with strong problem-solving skills and high attention to detail
  • Team player with a passion for mountain biking
  • Attention to detail, good decision-making skills
Your skills

What We Offer

Your tasks
  • Compensation ranging from $18/h to $21/h
  • Competitive health benefits
  • 401(k)
  • Paid PTO (Personal Time off)
  • An outstanding team work philosophy: Work hard, play hard, good times
  • An outstanding employee purchase program
  • Great work/life balance and a casual work environment
  • Career advancement opportunities
  • A collaborative team environment

We are YT

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